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REDEMPTION
PROCESS OVERVIEW
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Clients
Application is Submitted
This will usually occur after filing, though
we can also accept an application prior to filing,
to give you a preliminary, non-binding idea as to
whether the client might qualify for financing after
filing, and whether the vehicle is eligible for redemption.
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Confirmation
Well contact your client to confirm the information
provided and to get some additional details.
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Lending
Decision
Well inform your client of our lending
decision by phone, usually within a matter of minutes.
Well also fax you a Good Faith Estimate detailing
the redemption loan options, as well a loan acceptance
form, documents relating to the vehicle condition
and insurance, and a statement regarding your legal
fees, all of which your client will need to sign and
return.
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Loan
Acceptance and Appointment
Within five days, well receive your
clients signed loan acceptance form by fax,
and will call the client to determine the most convenient
time to meet with the program manager at the nearest
participating dealership to select a vehicle and close
the loan.
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Loan
Documents
Once the redemption is ordered and the
341 meeting has taken place, all of the necessary
loan documents and our overnight shipping label will
be sent to you, either by mail or as PDF files. Your
client will complete these and return them to us within
seven business days.
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Funding
and Disbursement
Usually within three days of receipt, the
loan will be booked, and funds will be disbursed as
directed in the paperwork. Your clients first
payment on the new redemption loan will be due within
approximately 45 days from the contract date.
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Redemption
Forms
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